How quickly can you fix my damaged panels?

In most cases, we can repair or replace damaged panels the same day you call. Our service trucks are stocked with common panel sizes and styles, allowing us to complete many repairs in a single visit. For specialty or custom panels that need to be ordered, we typically receive them within 2-3 business days and will schedule the installation at your earliest convenience. We understand that damaged panels can be both a security concern and an eyesore, which is why we prioritize fast turnaround times for all panel repairs.

What causes damaged panels in garage doors?

Garage door panels can become damaged from several common causes. The most frequent is accidental impact from vehicles—backing into a partially closed door is surprisingly common. Weather-related damage from high winds, hail, or flying debris during storms can also dent or crack panels. Over time, age and wear cause panels to warp, fade, or develop cracks, especially in wooden doors exposed to moisture. Temperature extremes can cause materials to expand and contract, leading to stress fractures. Finally, attempted break-ins or vandalism can damage panels. Regular maintenance and prompt repairs can prevent minor damage from becoming major problems.

Do you offer financing for new contemporary door installations?

Yes, we offer flexible financing options to make your new garage door installation affordable. We partner with trusted financing providers to offer plans with competitive interest rates and terms ranging from 6 to 60 months. Many customers qualify for 0% APR promotional periods on approved credit. Our team can help you explore payment options during your free estimate appointment. We believe everyone deserves a quality garage door, and we work hard to find a payment plan that fits your budget. Contact us to learn about current financing promotions and pre-qualification—it only takes a few minutes and won't affect your credit score.

What types of garage doors do you install?

We install a comprehensive range of garage door styles to match any home or business. Our selection includes contemporary modern designs with sleek lines and glass panels, classic carriage-style doors that combine traditional aesthetics with modern functionality, and traditional raised-panel doors in steel, aluminum, or wood. We also specialize in fiberglass and vinyl options for coastal or high-humidity areas, insulated doors for energy efficiency, and commercial/industrial doors for businesses. During your consultation, we'll help you choose the perfect door based on your aesthetic preferences, budget, and functional requirements.

How long does a typical garage door installation take?

A standard residential garage door installation typically takes 4-6 hours from start to finish. This includes removing your old door, installing the new door and tracks, setting up the opener if included, and thoroughly testing all safety features. More complex installations—such as doors requiring structural modifications, commercial installations, or custom-sized doors—may take longer. We always complete installations in a single visit unless unforeseen circumstances arise. Our technicians arrive prepared with all necessary equipment and materials, minimizing disruption to your day.

What should I do if my garage door won't open?

If your garage door won't open, start with these troubleshooting steps: First, check if the opener is receiving power—test the outlet with another device or check your circuit breaker. Next, ensure the door isn't locked manually using the lock mechanism on the door itself. Try operating the door using the wall button rather than the remote to rule out remote battery issues. Check the safety sensors at the bottom of the door tracks—they should have solid lights and be properly aligned. If the door opens a few inches then stops, the spring may be broken, which requires professional repair. For any issue you can't easily resolve, call us for same-day service.

How often should I have my garage door serviced?

We recommend professional garage door maintenance at least once per year, ideally before winter when your door will work hardest. During our maintenance visit, we inspect all moving parts, lubricate springs, rollers, and hinges, check and adjust spring tension, test safety features, tighten hardware, and assess the overall condition of your door. Regular maintenance extends the life of your garage door by catching small issues before they become expensive repairs. Many of our customers opt for our annual maintenance plan, which includes priority scheduling and discounts on any needed repairs.

What is your service warranty?

We stand behind our work with a comprehensive 5-year warranty on all labor and installed parts. This covers any defects in workmanship or materials used in our repairs and installations. Additionally, new garage doors come with manufacturer warranties that can extend coverage for specific components. Our warranty includes free return visits if any issue arises related to our work. We also offer a satisfaction guarantee—if you're not happy with our service, we'll make it right at no additional charge. This commitment to quality is why over 7,960 customers trust us with their garage doors.

Battery Backup Systems: Protecting Your Family

2024-03-12 5 min read

Power outages happen when you least expect them.during severe storms, grid failures, or planned maintenance. If your garage is your primary entry point, losing power can leave you stranded outside or trapped inside your garage. Battery backup systems for garage door openers solve this problem, ensuring you can always access your home. Here's what you need to know about this important safety feature.

Why Battery Backup Matters

Consider a common scenario: a severe thunderstorm knocks out power while you're at work. You return home to find your garage door won't open, and your house keys are inside. Without a battery backup, your options are limited.wait for power restoration, call a locksmith, or attempt to manually release and lift the heavy door in the rain.

For families with attached garages serving as the main entry, battery backup isn't just convenient.it's a safety feature. During emergencies, you may need to evacuate quickly. If a fire or other emergency occurs during a power outage, a battery backup ensures your garage door won't trap your vehicle inside.

How Battery Backup Systems Work

Modern battery backup systems integrate seamlessly with compatible garage door openers. A rechargeable battery, typically mounted near the opener motor, remains connected to your home's electrical system during normal operation. The charger keeps the battery at full capacity, ready to take over instantly when power fails.

When the power goes out, the system automatically switches to battery power with no interruption in functionality. Most systems provide enough power for 20 to 50 open-close cycles, depending on the battery size and door weight. An LED indicator typically shows remaining battery capacity, and the system returns to normal AC power automatically when electricity is restored.

Types of Battery Backup Options

Integrated battery backup comes built into certain garage door opener models. Brands like LiftMaster, Chamberlain, and Genie offer premium openers with battery backup as a standard or optional feature. These systems are designed specifically for the opener, ensuring optimal compatibility and performance.

Add-on battery backup units can be installed with existing compatible openers. These retrofit solutions provide battery backup functionality without replacing your current opener. However, compatibility varies by brand and model, so verify before purchasing.

Whole-home battery systems, like the Tesla Powerwall, can power your entire house during outages, including the garage door opener. While more expensive, these systems provide comprehensive backup power for all your home's electrical needs.

Installation Considerations

If you're buying a new opener, choosing one with integrated battery backup is the simplest option. The battery and charging system are designed for your specific opener, and installation is straightforward for any professional technician.

Retrofitting an existing opener requires checking compatibility. Most major manufacturers offer battery backup kits for their recent opener models. Installation typically takes less than an hour and doesn't require any modification to your existing setup.

Battery backup systems do require periodic battery replacement, usually every 3 to 5 years. Quality systems alert you when battery capacity diminishes, giving you time to replace it before an outage catches you unprepared.

Choosing the Right System

Consider your specific needs when selecting a battery backup solution. If you live in an area with frequent or prolonged power outages, opt for systems with larger batteries or multiple battery capacity. Homes with heavy doors may need higher-capacity systems to provide adequate open-close cycles.

Look for systems with smart features. Some battery backup systems connect to your smartphone, alerting you to power outages even when you're away. Others include a small LED light that illuminates the garage during outages.a simple but valuable feature.

Quality matters for reliability. Stick with major brands and avoid no-name alternatives that may fail when you need them most. Professional installation ensures proper setup and gives you someone to call if issues arise.

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